Employees are extremely rude and could care less about doing their jobs. Its nothing for them to turn customers away so they can all go on break. Drive through is anything but fast and they will have you park and wait up to 20 minutes even for 2 burgers. The food is either not fully cooked or burnt. Don't even bother talking to the manager because she doesn't want a confrontation with her employees. Will not go back nor would i recommend.
20 minutes for eggs and sausage?
Worst service I've ever had. Longest wait times also. 30 minutes for a milkshake and fries?
And these people want $15 an hour..
Pathetic.
I would give zero stars because I wasn't even served. I came in through the drive through after work and nobody was there. Funny,because I saw someone throught the window and when I pulled up and they somehow disappeared into thin air. If it is open 24 hours then be ready to serve at any time.
Online it says open 24 hours, however every time I have tried to go between the hours of midnight and 5 am they say they are closed, or not taking orders, or a similar vague excuse. I work nights and it's the only place "open" in town when I get off work. VERY frustrating.
If i could give it half a star or no star I would! They are always out of everything, tonight I went with my mom to get food and I ordered chicken, they said they were out but as we were ordering the truck delivered more apparently, then we ordered a pita bread sandwich, out of pita bread, they usually make it with a tortilla if they are out, but they were out of tortillas too. They didn't say sorry and didn't seem to care that they couldn't make anything that we wanted. And this happens every time we go. It's beyond ridiculous. How can they be or of pita bread for over a month? Don't go here, it sucks.
The last straw was watching all crew members leave the establishment for a cigarette break at the same time, leaving the resturant totally empty with 4 cars in the drive through.
Jack In The Box is a US Restaurant based in Lebanon, Oregon. Jack In The Box is located at 2020 S Santiam Hwy, Lebanon, OR 97355, USA.
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